Frequently asked questions.
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Review our packages and choose the one that best suits your event.
Email us through the Contact Us page and fill out the required details.
We’ll happily answer any questions or inquiries you may have until you feel confident moving forward with your booking.We’ll then send you our agreement to review and sign.
A $150 deposit will be required to secure your booking (Silver Package only requires a $50 deposit).
We’ll also send you our Client Questionnaire, which collects key details so we can tailor the experience specifically for you!
We’ll stay in contact and make revisions as needed until everything is exactly as you envision.
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It is not our responsibility to provide a reliable power source and working internet. Please ensure the venue/location of the event has this available.
If you are not able to provide this and give us enough notice, we may be able to provide it for you for an additional fee.
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We require a $150 deposit to be sent via e-transfer to secure your booking (the Silver Package only requires $50). The remaining balance can be paid on the day of the event, right before we begin. We accept cash or e-transfer for the remaining payment.
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30 Days or More Before the Event: Client may cancel, and any payments made beyond the deposit will be refunded.
Less than 30 Days Before the Event: 50% of the total balance will be due.
Less than 14 Days Before the Event: The full balance is non-refundable.
All cancellations must be submitted in writing via email to picturethiscreations@outlook.com.
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If you need to reschedule, we’ll do our best to accommodate your new date (subject to availability). If the new date is available, all payments will be transferred. If not, the deposit will be forfeited.
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We travel all within the GTA. However, we may be able to travel further for an additional travel fee.
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We require at least 10 ft wide by 8 ft deep of space for setup. Additional space may be needed depending on the package and any add-ons. If the area is smaller, we’ll do our best to work with the space provided, but certain factors may be affected—for example, limited room for larger group shots, a tighter layout, or a less optimal flow.
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We offer two categories of props:
Classy / Elegant Props:
Black and white sunglasses, flowers, masquerade masks, fascinators, boa scarves, crowns, and more.Fun / Funny Props:
Animal ears, funky sunglasses, hats, and more.High-quality signs are included with each category and selected to match your event theme. We also offer special sign options specifically for weddings.
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We prefer to have at least one hour for setup to ensure everything is ready and working properly. In some cases, we may finish earlier—if so, we’ll step away and return at the scheduled start time.
When possible for both parties, we even prefer to set up before guests arrive so we don’t disrupt the flow of the event.
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The photos are printed instantly, taking about 30-60 seconds for each.
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We offer 4×6 or 2×6 prinouts.
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It depends on how long each guest may take to prepare for the photo but on average you may be able to get 60-70 photos in an hour.
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We give you all the control in customizing your experience such as the tap to start screen, colour theme, modes, filters, overlays/templates and props.
We can also offer customized backdrops if given enough time to process. However, you will also have the choice to choose from our inventory.
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You will receive a customized photo booth overlay and template for approval before the event. You are more than welcome to keep making changes until you are fully satisfied.
However, any template design changes requested within 48 hours of the event may incur a fee.
Any requests to change or modify the customized backdrops will not be accepted after approval.
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All photos can be instantly sent digitally by airdrop, QR code, text or email.